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EU compliance setup · Zapier

Zapier, set up GDPR-compliant

Zapier passes data from one tool to the next. A copy stays behind, in the US and for longer than most people think. And the agreement with Zapier ends exactly where the data leaves Zapier.

Checked

What we looked up for Zapier

01

Contracting party

Zapier, Inc. is a Delaware corporation (USA).Source: zapier.com · read on 3 October 2026

02

Hosting

Zapier hosts data on AWS servers in the United States, including personal data processed on behalf of customers. Zapier does not offer EU-only storage.Source: zapier.com · read on 3 October 2026

03

EU-US Data Privacy Framework

Zapier, Inc. is on the official list. Status on 3 October 2026: active, next recertification due on 14 July 2027.Source: dataprivacyframework.gov · read on 3 October 2026

04

Data processing agreement

The data processing addendum is incorporated into the Terms of Service; no separate signature is needed. It no longer applies once data has been passed to a connected app. That app's agreement governs from there.Source: zapier.com · read on 3 October 2026

05

Retention

Content passing through a Zap stays 7 days in logs, 29 to 69 days in the account and up to 4 months in backups.Source: zapier.com · read on 3 October 2026

06

Shorter retention

According to the help centre, Zap history can be shortened to 7 to 30 days on the Enterprise plan. The legal retention page also names the Company plan.Source: help.zapier.com · read on 3 October 2026

07

Deleting runs

Individual Zap runs can be deleted from the history. That removes only the record, not the action already carried out.Source: help.zapier.com · read on 3 October 2026

08

Internal analytics

Zap runs are also stored in a non-production database for Zapier's own product analytics.Source: zapier.com · read on 3 October 2026

This page is not legal advice and we are not a law firm. We report what the vendor itself documents, with a date. Vendors change their terms; the linked source in its current version always prevails.

Typical pitfall

Where Zapier setups snag in Europe

01

Copies in the Zap history

Every sign-up that runs through a Zap then sits readable in Zapier for weeks, in the US, and in backups for up to four months. That belongs in your records of processing, and where possible it gets shortened or deleted.

02

One agreement does not cover the chain

Zapier's data processing addendum ends where the data leaves Zapier. Every connected app needs its own agreement and its own transfer basis.

Process

How we set up Zapier

Inventory the Zaps

Which Zap moves which personal data where? That gives the list of apps that need agreements.

Limit the history

Shorten retention where the plan allows, otherwise delete runs regularly. Fields the target app does not need are not passed on in the first place.

Agreements along the chain

Data processing agreements with Zapier and every connected app, US transfers documented, paragraph for the privacy notice.

Questions

What people ask about Zapier

Is Zapier GDPR compliant?

No tool is compliant on its own; it depends on the setup. Zapier is listed under the Data Privacy Framework and has a data processing addendum in its terms. But all data sits in the US, copies stay in the history for weeks, and the agreement does not cover the connected apps.

Can I store Zapier data in the EU?

No. Zapier hosts all data on AWS in the US and, according to its own privacy page, does not offer EU-only storage.

How long does Zapier keep transferred data?

7 days in logs, 29 to 69 days in the account, up to 4 months in backups. Only higher plans can shorten that; otherwise you are left with deleting individual runs manually.

Other tools

There is usually more than one tool

The setup costs € 890 for your whole stack. The other tools we have checked the same way:

Tell us how Zapier runs for you.

Tell us which tools you use and where your contacts come from. In the first call we will tell you whether € 890 covers it or whether more needs fixing, honestly either way.

Request the setup